Accept our privacy & policies to continue and access more features.
CRM (Customer Relationship Management) software helps businesses organize customer information, manage leads, track sales opportunities, monitor communications and improve customer service from one centralized platform.
Popular CRM platforms include Salesforce, HubSpot, Zoho CRM and Microsoft Dynamics 365. The right choice depends on factors such as company size, sales process, integrations, automation requirements and budget.
Salesforce provides CRM software designed to bring sales, service, marketing, commerce and customer data together on an integrated platform. Its CRM products include tools for sales management, customer service, marketing and commerce.
Visit Salesforce
HubSpot offers a CRM platform for managing contacts, deals, sales activities, customer information and reporting. Its CRM also connects with marketing, sales and customer service tools.
Visit HubSpot
Zoho CRM provides tools for managing leads, tracking deals and automating follow-ups. Zoho also provides additional business applications that can connect with its CRM ecosystem.
Visit Zoho CRM
Microsoft Dynamics 365 is a suite of business applications that connects customer-facing and business operations. Dynamics 365 includes applications for sales, customer service, finance and other business processes.
Visit Microsoft Dynamics
Before selecting a CRM, compare contact management, lead tracking, sales pipelines, automation, reporting, integrations, customer support and scalability. Comparing several providers can help you understand which features match your organization's workflow.
Store customer information, communication history and business relationships.
Track leads, opportunities, deals and sales activities.
Automate repetitive sales, marketing and customer service activities.
Monitor sales performance, customer activity and business metrics.
Keep customer emails, calls and interactions organized.
Connect CRM systems with other business applications and services.